Canadian Business No: 280033945
It’s a Vegan Planet only collects personal information about you to:
- Process your order for products (physical or digital) purchased through itsaveganplanet.com.
- Arrange postage of purchased products.
- Contact you in response to your query or feedback.
- Enable more efficient browsing of itsaveganplanet.com.
Collection of personal information
During the process of providing our products to you, It’s a Vegan Planet may collect personal information about you, including:
- Your name
- Your address
- Your email address
- Your contact phone number
Credit or debit card details are:
Collected only by Stripe’s payment gateway (https://stripe.com/ca/) and no customer credit/debit card information is collected by It’s a Vegan Planet.
We only collect personal information directly from you, through information you input at the It’s a Vegan Planet website, including via:
- The account registration form on our website
- Electronic mail subscription forms on our website
- Information you provide through interaction in any aspect of our website, including the ‘Wishlist’
- Personal information can also be collected through cookies and usage tracking (see below)
Use and disclosure of personal information
We may use or disclose your personal information in providing products to you, to contact you to discuss products or orders for products, to respond to a query or feedback from you or to carry out administrative processes associated with the provision of ordered products, such as processing payments. We may also use or disclose your email address to forward direct marketing material such as our newsletters or special offers. (You can opt out of receiving direct marketing material via your account, It’s a Vegan Planet respects your personal information and will not ever rent, sell or lease our customer lists to third parties.) All material posted to our website by you, including comments and reviews to any blog post or product, will be accessible by members of the general public who visit our website. It’s a Vegan Planet will not otherwise give, sell, trade or disclose any of your personal information to a third party unless you have provided us with your consent or we are required to do so by law.
Cookies and Usage Tracking
It’s a Vegan Planet may use small text files called “cookies” to enable more efficient browsing of our website, to keep you logged in to our website as you move from page to page, for statistical purposes such as to determine which pages our visitors view most often and to provide a better browsing experience.
Links to external websites
The Website may contain links to other websites. It’s a Vegan Planet is not responsible for the privacy policies or the content of linked websites.
Failing to provide sufficient personal information
If you elect not to provide sufficient personal information, we may not be able to provide you with a complete and adequate service. In particular, we may not be able to process your payment for an order of products if you do not provide sufficient personal information, or it may cause your order too be delayed.
Account Access and Inaccuracies
You can check the information that our website hold’s about you by accessing your account details upon logging in. If you find any inaccuracies, you can ask us to update or delete your personal information, which we will do promptly.
Further information and Contact Details